Though this tip is not suitable everywhere, it is also necessary for the best outcome of the repair process. If you want the repair to fix, you should allow the computer specialist Wollongong to check the functioning of the software before he returns the device. If you have locked some software or apps in the device, allow the technician to view and operate it. It is also a good idea to write a detailed description of the problem and watch the exterior of the machine to assist the technician to find the right problem and handle it. Unless they have enough freedom to operate the device, you may not have the expected results.