For more information on Danetti’s Total Satisfaction Guarantee, click on:
At Danetti we don’t just pride ourselves on our high quality furniture but also our excellent Total Satisfaction Guarantee. Our aim is to ensure that when you purchase anything from us you can be assured that you will receive the best possible service.
If you’re not completely satisfied with your purchase from Danetti, you are covered by our Total Satisfaction Guarantee for domestic customers.
This covers everything from returns to exchanges and even if you change your mind about your order.
For example, if you receive a product and decide for any reason that you would like to return or exchange it within thirty days of your delivery, we will come and collect the item for free and refund your delivery charge without any additional cost. Or if you change your mind and decide to cancel your order we will refund 100% the total cost. All we ask is that the product is unused, unassembled and in it’s original packaging.
If your item arrives and it’s not quite the colour or material that you imagined, you can request a free swatch at any time via our website or give one of our team a call.
Our Total Satisfaction Guarantee also covers faulty products. Your products should arrive in perfect condition but if on the rare occasion you are not totally satisfied, contact our helpful team and they will get back to you to resolve your query.
We work hard to avoid disappointment from the start but to find out more about our Total Satisfaction Guarantee and our full terms and conditions, visit our website at www.danetti.com